HELP & CONTACT

How can we help?

Find answers, get help with your account, report a property or contact the Nolita Rentals team.

Browse help topics

Popular questions

Is browsing Nolita Rentals free?

Yes. Public property browsing is free.

What is Client Access?

A €4.90/month subscription that unlocks eligible property contact/address features and platform interaction tools.

What is an Owner Listing?

A listing published by a private or company Property Owner.

What is an Agent Listing?

A listing published by a Property Agent.

Does Nolita collect rent or deposits?

Not under the current platform model.

Is a viewing request a confirmed appointment?

No. It becomes confirmed only when accepted.

Does Nolita guarantee availability?

No. Availability confirmation shows the most recent recorded confirmation.

Can I report a suspicious listing without paying?

Yes. Contact Nolita support without Client Access, or email the support mailbox if you cannot sign in. Dedicated property-report forms are not available in this release.

CONTACT SUPPORT

Still need help?

Send a support request without a paid membership. Our team will review your request as soon as possible.

Your account keeps the support conversation together. Do not include passwords, verification codes or complete payment-card details.

Sign in to keep track of your request

No subscription is needed. Visitor form submissions are not available yet; if you cannot sign in, use Email Support below.

Sign in for supportEmail Support

Report a property

No Client Access payment is needed to raise a safety concern. Include the property link and a short explanation in your support request.

Reporting guidance

Account & billing

Manage your existing membership or get help signing in. Never send passwords, verification codes or full card details.

Email Support

Cannot sign in? Email our support mailbox. Our team will review your request as soon as possible.

property@nolitaos.com

Need help? We’re here to make Nolita easier.

Find answers in the Help Centre or contact the Nolita Rentals team for support with properties, accounts, subscriptions and viewings.

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